Privacy Policy

Last updated: January 2026

1. Introduction

Zapscloud ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our services, including ZapsDealer, ZapsForce, ZapsEvent, ZapsBusiness, ZapsDocs, and other Zapscloud products.

2. Information We Collect

We may collect the following types of information:

  • Contact Information: Name, email address, phone number, and business details when you register or contact us.
  • Service Data: Information related to your use of our platforms, including booking data, customer records, and operational information.
  • Communication Data: Messages and interactions conducted through our platforms, including WhatsApp communications facilitated by our services.
  • Technical Data: IP address, browser type, device information, and usage patterns.

3. How We Use Your Information

We use your information to:

  • Provide and maintain our services
  • Process transactions and send related information
  • Send service-related notifications and updates
  • Respond to your inquiries and provide customer support
  • Improve our products and services
  • Comply with legal obligations

4. WhatsApp Communication

Some of our services utilize WhatsApp for business communications. When you or your customers interact through WhatsApp via our platforms:

  • Messages are processed to facilitate service delivery, reminders, and customer engagement
  • We comply with WhatsApp's Business Terms of Service and privacy requirements
  • Message data is stored securely and used only for service purposes

5. Third-Party Services

We may use third-party services to support our operations, including:

  • Cloud hosting providers
  • Payment processors
  • Communication platforms (including WhatsApp Business API)
  • Analytics services

These third parties are contractually obligated to protect your data and use it only for the purposes we specify.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

7. Your Rights

You have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data (subject to legal requirements)
  • Withdraw consent for data processing

8. Contact Us

For any questions about this privacy policy or our data practices, please contact us at:

Email: contact@zapscloud.com

9. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.